AMG98 takes our responsibility to protect every piece of personal information you entrust to us seriously. This document clearly explains how your data is collected, used, and protected.
Six core pillars that shape our approach to protecting the privacy of users in Malaysia.
All data transmitted between your device and amg98 servers is protected by industry-standard 256-bit SSL encryption, ensuring your information cannot be intercepted during transmission.
Your personal data is stored in databases protected by multiple layers of security. Access to sensitive information is strictly limited to authorised personnel only.
Our identity verification (KYC) process uses the latest technology to securely verify user identities. Submitted documents are stored in a controlled environment and are never shared with third parties without authorization.
AMG98 has never and will never sell your personal information to any third party for marketing purposes. Your data belongs entirely to you, and we only use it for the purposes stated in this policy.
You have full rights to access, correct, or request the deletion of your personal data. The AMG98 support team is ready to help you manage your data via 24/7 live chat.
AMG98 complies with Malaysia's Personal Data Protection Act 2010 (PDPA). All data processing is carried out in accordance with the legally prescribed guidelines to protect the rights of users in Malaysia.
AMG98 is an online entertainment and wagering platform operating under the domain amg98.app. We understand that user trust is our most valuable asset, and the protection of users' personal data is an absolute priority in every aspect of our platform's operations.
This Privacy Policy is established to transparently and clearly explain how AMG98 collects, processes, stores, and protects your personal information as a user of our platform. This document applies to all users who access the AMG98 website, whether via a desktop web browser, mobile app, or any other digital medium provided by AMG98.
Important Note: By registering an account or continuing to use the AMG98 platform, you are deemed to have read, understood, and fully agreed to this Privacy Policy. If you do not agree with any provision of this policy, please discontinue use of our platform.
We respect your privacy and always strive to ensure that data collection is carried out only to the extent necessary to provide you with high-quality service. AMG98 does not collect any data beyond what is required for platform operations.
This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy AMG98, all of which together form the complete agreement between you and our platform.
AMG98 collects your personal information through several different means, depending on how you interact with our platform. The following are the categories of data we collect:
A. Information You Provide Directly
B. Information Collected Automatically
Important: AMG98 never requests credit or debit card information directly through the platform. All payments are processed through secure payment gateways compliant with PCI-DSS standards. AMG98 does not store users' full card numbers in our systems.
C. Information From Third-Party Sources
In certain cases, we may receive additional information about you from payment service providers or identity verification agencies we engage, solely for the purposes of legal compliance and fraud prevention.
Every piece of information we collect from you is used for specific and legitimate purposes. amg98 does not use your data for any purpose not stated in this policy. The primary purposes of data use are as follows:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Registration & account management | Name, email, phone number | Contractual agreements |
| Identity verification (KYC) | Identity card, supporting documents | Legal obligation |
| Financial transaction processing | Banking details, transaction history | Contractual agreements |
| Fraud prevention & security | IP address, login records | Legitimate interests of the platform |
| Customer Support | Communication history, account records | Contractual agreements |
| Marketing (with consent) | Email, phone number | User consent |
| Responsible gaming | Wagering history, gaming patterns | Legal obligation |
Regarding marketing communications specifically, AMG98 will only send you promotional notifications, bonus offers, and updates if you have given explicit consent during the registration process or subsequently through your account settings. You may unsubscribe from marketing communications at any time.
AMG98 takes data sharing responsibilities very seriously. We do not sell, rent, or disclose your personal information to third parties for their own commercial purposes. However, in the context of normal platform operations, there are situations where your data may be shared:
Authorised Third-Party Service Providers
Legally Required Disclosure
AMG98 may be required to disclose user information to the relevant authorities in the following circumstances:
All amg98 third-party partners are required to sign a strict Data Processing Agreement, ensuring they process your data solely in accordance with amg98's instructions and not for their own purposes.
Protecting your personal data from unauthorised access, disclosure, alteration, or destruction is our top technology priority. AMG98 continuously invests in the latest security infrastructure to ensure comprehensive protection of user data.
Key technical and organisational security measures we implement include:
Reminder: While amg98 implements comprehensive security measures, no system is completely risk-free. You also play an important role in protecting your account – never share your password with anyone and always log out after each session.
AMG98 uses cookies and similar web tracking technologies to enhance user experience, analyse platform usage patterns, and ensure the security of your account. Cookies are small text files stored on your device when you visit our platform.
Types of Cookies We Use:
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality and performance of the AMG98 platform. We recommend allowing at least essential cookies for the best experience.
As a registered amg98 user, you have certain rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). amg98 fully respects and supports the exercise of these rights.
You have the right to request a copy of the personal data we hold about you at any time.
You may request the correction of any inaccurate or incomplete personal data.
You may request the deletion of your personal data, subject to applicable legal requirements.
You may object to the processing of your personal data for direct marketing purposes.
You have the right to receive your data in a structured, machine-readable format.
You may request a restriction on data processing in certain circumstances provided for by law.
To exercise any of the above rights, please contact the amg98 customer support team via the 24/7 live chat available on the platform. We will process your request within 14 business days from the date of receipt of a complete request.
AMG98 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.
Upon expiry of the applicable retention period, data will be securely deleted or anonymized so that it can no longer be personally linked to you.
Data stored in backup systems may be retained for a longer period for technical reasons, but will not be processed for any active purpose and will be deleted in accordance with our backup management schedule.
AMG98 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or platform improvements. Any material amendments will be communicated to you via:
Your continued use of the AMG98 platform after the effective date of any amendments constitutes your acceptance of the updated Privacy Policy. We recommend reviewing this page periodically to stay informed on how we protect your data.
If you do not agree with any amendments made, you have the right to close your account and request deletion of your personal data in accordance with the procedure outlined in Section 7 above.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how amg98 handles your personal data, we encourage you to reach out to us through the following channels:
The fastest way to get help. Our friendly support team is ready to assist you in Malay at any time.
Send your privacy enquiries to us via official email: [email protected]
We are committed to responding to all privacy-related enquiries within 14 working days. For more complex requests involving data access or deletion, processing may take up to 30 working days depending on the complexity of the case.
If you are not satisfied with our response, you have the right to file a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory authority.